Política de envío
Effective Date: 01 DEC 2024
Ethos Agora, LLC (dba September Sisters) (“us”, “we”, or “our”) operates the https://septembersisters.com website (the “Service”).
At store.septembersisters.com, we are committed to providing you with a smooth and convenient shopping experience, including a reliable and transparent shipping process. Please take a moment to review our shipping policy, and if you have any questions or concerns, feel free to reach out to our customer service team.
1. Shipping Methods and Options
- We offer multiple shipping methods to cater to your needs. During the checkout process, you can choose from the available shipping options based on your preferences and delivery timeframes.
2. Shipping Costs
- Shipping costs are calculated based on the selected shipping method, the destination address, and the weight and dimensions of the items in your order.
- You will see the shipping costs displayed at the checkout before you finalize your purchase.
3. Shipping Timelines
- Our team works diligently to process and ship your order as quickly as possible.
- Shipping timelines vary depending on the chosen shipping method and the destination. Estimated delivery times will be provided at the time of checkout.
- Please note that these estimated delivery times are provided by the shipping carrier and are subject to change due to factors beyond our control, such as weather conditions or unforeseen delays.
4. Order Tracking
- Once your order has been shipped, you will receive a confirmation email containing tracking information.
- You can track the progress of your shipment using the provided tracking number on our website or through the shipping carrier's website.
5. Shipping Restrictions
- We currently only ship to addresses within the United States. We do not offer international shipping at this time.
- We are unable to deliver to certain remote areas.
6. Shipping Method Selection
- Customers are responsible for selecting the desired shipping method during the checkout process.
- Once an order is placed and payment is processed, we are unable to change the selected shipping method.
7. Delivery Issues
- In the rare event that you experience any issues with the delivery of your order, such as lost or damaged packages, please contact our customer service team as soon as possible. We will work with the shipping carrier to resolve the issue promptly.
8. Contact Information
If you have any questions or need assistance with your order or shipping, please contact our customer service team at order-notification@septembersisters.com
Note: This shipping policy is subject to change without prior notice. Please check our website or contact our customer service team for the most up-to-date information regarding our shipping policy.
Thank you for choosing https://septembersisters.com for your personal needs. We appreciate your business and strive to provide you with the best possible shipping experience.